The carebears of highsec have a lot of problems. Two of the biggest: Overconfidence, and a lack of confidence. Confused? Read on.
By now, we're all familiar with the loudmouth, braggart miner who claims to have powerful friends in nullsec, or possibly an elite PvP main character.
One such miner demanded Agent Bing Bangboom fight him in Deklein. Curiously, the miner wasn't ganked himself; Skvatman merely witnessed a nearby miner being ganked and got triggered.
When miners start behaving like they're entitled, our Agents remain courteous, professional--and assert their authority. The New Order is always in charge.
Nevertheless, people who have done nothing in EVE other than AFK mine in highsec will still try to puff up their egos with big talk.
So many highsec miners are in desperate need of humility. They need it far more than they need ore, ice, or isk.
As we've seen, overconfidence--the same character flaw that contributes to miners slinking around highsec without a permit--is a big problem.
...But so is underconfidence. So many miners absorb one gank and become completely helpless.
Although ganking has been scientifically proven to increase retention rates overall, some miners feel utterly defeated by the loss of a single ship.
The underconfident miner no longer believes in his own ability to succeed in EVE. These miners are incredibly lucky that our Agents usually stick around to help them after a gank.
Nevertheless, newly Retriever-less miners can feel so worthless that they don't even have the strength of mind to read the Code. Think about that. The sluggards can't even read!
"If I can't AFK mine in total safety, I may as well crawl into a hole and hibernate." Sometimes I wonder if these miners have anyone in their life who cares about them--aside from our Agents.
New Order Agents are advised to exercise extreme caution when dealing with depressed miners: They may be putting on an act to extract sympathy isk. Stay on your guard!
(Protip: All human civilizations in world history involve people "making claims on shit and using lethal force to enforce it.")
The underconfident miners are lucky, because when they seek help, they always get it. They get it in the form of the Code. (Now available in six languages!)